Challenge
The client regularly hosted live events to sell products in collaboration with multiple sales agencies.
They needed a modern, efficient queue system that could fully leverage their existing data.
Solution
Automated Queue System Development
- Designed full event flow: pre-registration, check-in, post-event engagement
- Integrated QR code check-in: fast, accurate, secure with automatic queue number assignment
- Built real-time sales team dashboard to manage and assign leads instantly
- Created a simple, user-friendly interface for attendees and check-in staff
- Set clear roles and permissions: admin, sales, check-in staff
Data Standardization & Integration
- Reviewed and consolidated existing data sources: attendees, sales reps, product lists
- Standardized data structure and optimized data flow for system integration
- Integrated performance reporting by sales agency, product, and region
- Enabled CRM/marketing system export for nurturing and upselling
Risk Management & System Stability
- Developed fallback scenarios for overload, duplicate data, offline handling
- Implemented real-time monitoring and logging for fast issue resolution
Result
- Fully automated event process
- Fast, accurate QR-based check-in
- Real-time lead management
- Maximized data utilization
- Stable, secure system with contingency plans