Tiếng Việt

Live Event Queue-System

Challenge​

The client regularly hosted live events to sell products in collaboration with multiple sales agencies.
They needed a modern, efficient queue system that could fully leverage their existing data.

Solution

Automated Queue System Development

  • Designed full event flow: pre-registration, check-in, post-event engagement
  • Integrated QR code check-in: fast, accurate, secure with automatic queue number assignment
  • Built real-time sales team dashboard to manage and assign leads instantly
  • Created a simple, user-friendly interface for attendees and check-in staff
  • Set clear roles and permissions: admin, sales, check-in staff

Data Standardization & Integration

  • Reviewed and consolidated existing data sources: attendees, sales reps, product lists
  • Standardized data structure and optimized data flow for system integration
  • Integrated performance reporting by sales agency, product, and region
  • Enabled CRM/marketing system export for nurturing and upselling

Risk Management & System Stability

  • Developed fallback scenarios for overload, duplicate data, offline handling
  • Implemented real-time monitoring and logging for fast issue resolution

Result

  • Fully automated event process
  • Fast, accurate QR-based check-in
  • Real-time lead management
  • Maximized data utilization
  • Stable, secure system with contingency plans